Convenient and Secure Online Payment for Flowers

FlowerLab offers convenient payment methods to make ordering flowers simple, fast, and reliable. You can order fresh bouquets, floral arrangements, and gifts with delivery in Chișinău and throughout Moldova, choosing the payment method that works best for you.

We care about the security of every order and make the purchasing process clear and comfortable for every customer.

Payment Methods

FlowerLab offers several convenient payment options:

• 1. Online Payment by Bank Card (Visa, Mastercard, or Maestro) via the PayNet Payment System

  By selecting online card payment, you will be redirected to the PayNet payment page. Here, you will enter your card details: the 16-digit card number, cardholder's name, CVV code (the last 3 digits on the back of your card), and the card's expiration date. Click the payment button to complete your order. This is a highly secure method, with safety guaranteed by the PayNet payment system.

  2. Payment by Bank Transfer

  This payment method is available for both legal entities and individuals with a bank account. The payment will be made to the bank account of the company "Tulip Flowers." To receive the necessary bank details, please call us at +37376620620.

  3. Payment in the FlowerLab Store

  Payments can also be made at our store in Chișinău, located at Testemițanu Street 3/7. We are open from Monday to Sunday, 08:00 to 20:00. Here, you can also pay using a bank card.

Before confirming your order, you can always ask our manager for additional payment details.

Online Payment

Online payment allows you to complete your order quickly and confirm bouquet delivery in advance.

This option is especially convenient if you want to send flowers to:

• a loved one;

• a colleague;

• a business partner;

• a recipient in another city;

• someone anonymously.

After successful payment, your order is processed, and our florists begin preparing the bouquet.

Payment Security

We use reliable payment processing methods and take the protection of customer personal data seriously.

Bank card details are processed through secure payment services. FlowerLab does not store full bank card details of customers.

When to Pay for Your Order

We recommend paying for your order immediately after placing it. This allows us to confirm delivery faster, prepare the bouquet, and reserve the necessary flowers.

During busy holiday periods, such as International Women’s Day, Valentine’s Day, Mother’s Day, and other high-demand dates, advance payment is especially important.

Paying for an Order from Abroad

You can pay for your order online even if you are outside Moldova.

This is convenient if you want to send flowers to relatives, friends, or loved ones in Chișinău or other cities in Moldova.

FlowerLab helps you organize a beautiful surprise from a distance.

Payment Confirmation

After successful payment, your order receives confirmed status.

If necessary, our manager may contact you to clarify details such as:

• delivery address;

• delivery time;

• bouquet composition;

• greeting card text;

• additional gifts.

Refunds and Order Cancellation

If you need to change or cancel your order, please contact us as soon as possible.

The possibility of cancellation or refund depends on the stage of order processing:

• the order has not yet been sent to the florist;

• the bouquet is already being prepared;

• the order has been handed over to the courier;

• delivery has already been completed.

We always try to find a fair solution and help the customer in every situation.

Frequently Asked Questions

Can I pay for my order online?

Yes. You can pay for your order online using an available payment method during checkout.

Can I pay for an order from another country?

Yes. Online payment is available for customers located outside Moldova.

When will my order be processed?

After payment is confirmed, the order is sent for processing, and our florists begin preparing the bouquet.

Does FlowerLab store my card details?

No. FlowerLab does not store bank card details of customers. Payments are processed through secure payment services.

Can I change my order after payment?

Yes, if the order is not already at a late stage of processing. Contact us as soon as possible, and we will do our best to help.

FlowerLab — Simple and Secure Payment for Flowers

We aim to make buying flowers as comfortable as possible at every stage: from choosing a bouquet to payment and delivery.

When you choose FlowerLab, you receive not only fresh flowers and professional floristry, but also a convenient, secure, and transparent ordering process.

Pay for your order using a convenient method and trust FlowerLab to deliver a beautiful bouquet for your loved ones in Chișinău and throughout Moldova.

Important Notes

• The company guarantees a 100% refund if the conditions outlined by the company are met. The refund process and terms depend on the payment method you selected. For more information, please contact us.
• In compliance with the laws of the Republic of Moldova, the company does not sell or deliver alcoholic beverages to individuals under the age of 18 or to anyone between 10:00 PM and 8:00 AM.